You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about River West Automotive:
These guys are awesome and honest above all. Not too mention my first encounter with them occurred when my car broke down across the street, and Chris offered to walk over and replace my battery on his lunch break. Great shop overall and always recommend to anyone close to the area!!Matt G.
Excellent first time experience. Will be bringing my car back there again for sure!Ryan L.
Great guys, they get the job done right done right. Trustworthy.Nick B.
First of all, I appreciate the HONESTY and FRIENDSHIP from the owners and staff at this location. EVERY issue I have needed them for has been met with HONESTY, efficiency, and first class service. I highly encourage people to check them out. You will NOT be disappointed.Lenny C.
Mark has been here 18 years and I've come here for 12 of those years. Honesty and quality are things you don't find much of these days in a business. They are the epitome of customer service.Sharon L.
Had a great experience they were very professional fast and very affordable. Gilberto took care of me and told me exactly what I needed and was very nice. I would definitely be coming back for any work I need done.Jennefer C.
This is a GREAT neighborhood auto shop. I've taken 3 or 4 of our family cars here over the past 10+ years for oil changes, brakes, alternators, and more complicated mechanical repairs. They have experienced mechanics that can do it all! Plus they are locally owned and operated.Jeff M.
I wasn't even their customer, but they helped me find a website that sells cheap hub caps. No exchange of money - just helping for the sake of helping. If I ever need an auto shop, I am definitely using these guys.Amy H.
Love this place. Brought my car in for my brakes today and they were so helpful, willing to work with me and quick! Definitely will be going back here for any car problems I have! Thank you guys!Missy B.
Brought my car here to get the tires changed. Same day appointment and pick-up. No issues whatsoever.Ry O.
I unfortunately had two car issues in the last two weeks and Mark did a great job of keeping me informed when everything was ready and did a great job at a great cost. Very nice service and people.James S.
Love this place. Brought my old beat up '98 Ford Escort there a little while back. I knew it was on the decline and brought it in to see what sort of repairs it would need. Got a whole laundry list of issues, split into 'stuff to take care of now' and 'stuff that can wait a little.' Didn't get anything done at the time however. A few weeks later, I ended up taking the car down to a friend in the far south suburbs who runs his own auto shop. He gave me the same exact list of items to repair and an almost identical repair bill. Ever since then, I always trust these guys to give me a fair assessment and a fair price. Now I have a new car and always take it there for regular maintenance.Lauren S.
When I lived in the area I would bring my car here for oil changes (cheaper than anywhere else around and great service!). I would also bring in for small things (like electric windows sticking etc...and they would always fix and not charge me). I moved about 3 years ago and I still go back here even though there are about 10 other places to go that are closer. Mark (Owner) and his team are always friendly and most of all, give great, honest quotes! In a world of greed and speed, Mark and his team are trustworthy and value great customer service!!Sharon R.
I came in recently to have an electrical harness installed so that I could safely tow a uhaul / etc. Mark and the team were super great to work with. They were shipped the wrong harness but instead of passing the extra labor / costs onto me, they drove out to a supply store got the correct fitting and took care of it.. then only billed me the part at cost! Really professional and friendly staff.. huge recommendation. See you soon guys!Nick F.
I couldn't start my wife's 2012 Honda Civic; battery appeared to be as dead as a door nail. I called RW Auto who said they had a replacement battery in stock. Mark said they'd keep the shop open 'til I arrived. Mark was as good as his word: I was in and out by 2:50 pm with a new battery. Very thankful!Mojo M.
Mark and Gil are awesome! Been coming here for over 14 years for every oil change and anything car related.Jennifer R.
This crew are truly here for you and your vehicle. They are the most honest and skilled bunch I have ever dealt with. They handle a fleet of vehicles with ease for me, and have been servicing my personal Cadillac for years. She runs great and I trust them with any task that she needs. You will love these guys.Dominic P.